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We had originally thought moving day would be a horrific and trumatic experience. For people who haven't moved in 24 years, we were not looking forward to it. However, you and your guys made the move a great day. Alex and Paul took exceptional care of our furniture and belongings especially wrapping the pieces that meant a great deal to us, and did it quickly and efficiently. The rest of the guys pitched in later on and made the transition to the new house a good experience. They all went out of their way to be friendly and made a stressful situation less stressful for us. They went the extra mile and made sure our belongings were all in their place at the end of the day. Unwrapping and clean-up was much appreciated.
It was nice to see that you have a great relationship with your employees and that you yourself have a great sense of humour. We got the feeling that they all enjoyed working with you. You also treated us with the greatest respect and after this experience, we consider you a friend.
All in all we felt that we got a great value for our money and would not hesitate to use your services again or recommending your services to our family and friends.
I would like to thank you again for the move from Orleans to Brighton in October. Your Preliminary visit, estimate preparation, and detailed advice assisted us greatly in ensuring a worry-free move. The crew arrived on schedule at the beginning and end of the move, and they were consistently polite and efficient the entire time.
Both Helen and I will be pleased to recommend both you and your company to anyone looking for a mover. We look forward to your taking care of the remainder of our move once the house in Orleans is sold.
We also used Quality moving in 2006 when we made out big move into our new building location and we were really happy with the service that was provided to us at that time and the professional way the movers did the work.
I have referred Quality Moving to family and friends and I have received good feedback from them.
We will continue wo use Quality moving in our organization for years to come because of their work ethics.
Finance Assistant & Facilities Coordinator Curso International
I know that we talk on the phone sometimes. And I thank you for the service you offer to my clients, but I wanted to write you this note... just because we don't take time to really show how grateful we are for the people who truly care for making a difference each day.
When I started selling real estate in 1989 I really had no idea to what extent the sword "service", the word "Quality workmanship", the work "Experience" and especially the words "Above and Beyond the call of duty" meant! I knew that it was definitely what I wanted the public to see and think when they heard my name or when I serviced them.
I quickly learned that the services I was referring to them (the companies), did not all have the same goal. So... I decided that I would never again refer companies I had never used myself. And by doing this, I was certain 99.9% that my clients wouldn't be disappointed. And in return that they would trust me even more should a good referral come from me.
All this to say that I have been referring companies for over 23 years. And one of those companies is Quality Moving and Packing (Mario Barlow). For over 21 years(since I met you) I have never had a client call me out of disappointment after their experience with them. I did receive calls and letters thanking me for referring sucg a professionally runned company. And even themselves referring them to relatives and friends afterwards.
So, I thanks you Mario Barlow, Quality Moving and Packing for all you years of going "Above and beyond the call of duty" for my clients. It certainly made my job better. And it made my clients happy. And I look forward to our continuous partnership.
Broker / Remax
Philip Stow Lieutenant Commander
I just wanted to thank you and your team for your wonderful service. You guys worked very hard and also were very friendly and efficient. They took their time wrapping all my furniture and took great care of it. Your nephew actually gave me a ride to the new address since my partner had taken my vehicle for the day.
I also wanted to tell you why I decided to hire Quality moving and Packing. Even though you were not the lowest quota(another company offered to do it for $500) I felt I would be more satisfied with you because of your great customer service. When you came over for an estimate you were extremely friendly, handed me a card and a handy pamphlet, took your time taking inventory of my items, and even pat my dogs! :) also your "better of the two" quote gave me great peace of mind.
I all, i'll be happy to recommend Quality Moving to anyone looking for movers in the Ottawa area. You may post my comments on your website if you'd like.
L. Fernando Gonzalez
It is with great pleasure that I write this letter of recommendation for Quality moving and Packing. I needed a last minute move in the local Ottawa area and Mr. Barlow promptly setup and confirmed the move.
On the morning of the move, the truck showed up on time. Two men, Paul and Aurel, introduced themselves, and I pointed out the items that needed moved. The men took great care, wrapped all the leatherfurniture and glass items for protection and disassembled the table as I requested, so it could be stored properly.
Paul and Aurel's dedication to quality customer service was bar none. Both were pleasant to deal with and they handled the move quickly and efficiently.
The purpose of this letter is to recommend Mr. Barlow and his staff at Quality Moving and Packing for superior work. We were referred to him by an acquaintance who has engaged his company for many years. Upon meeting Mr. Barlow, we put ourselves in his hands for two moves. We would not hesitate to hire him again.
Initially, Mr. Barlow's team moved large amount of our furniture to a consignment store. He handled our things with great care, just as we would wish for our furniture that we were moving to our new residence. We were astounded to see one of fhis men encasing our seven foot sofa in plastic wrap so that it would not be damaged during a winter move.
For the move to our new address, we engaged Quality moving and Packing for packing the most delicate of our possessions, and then for handling the move and unpacking. The job was done at a fair and reasonable price. Our breakable things were handled with care and extremely well packed. All of our larger pieces were cushioned, wrapped, and taped carefully. The three men on the moving team were prompt, courteous, and responsive to our needs. One of the men helped me load cactus plants in our car. He went so far as to secure the seat belt so that the open packing crate would not slip during transfer. Our furniture was carefully moved, this time into a condominium, requiring more changelling upload.
It is very evident to me that Mr. Barlow cares for his clients. He gives solid advice before the move, ensures that he puts a quality team on the job, and takes the stress from his clients on moving day. He takes great pride in his vocation, and it shows.
We would not hesitate in recommending Quality Moving and Packing to others. Mr. Barlowès expertise and commitment tio his clients is very evident.
I fell compelled to write to you as the level of service received was extremely satisfactory. The professionalism and courtesy of the two movers, Mark and Paul was certainly tremendous.
We had a new paint job just finished on this house and there were angles and archways everywhere - there was not so much as a scratch to be found after their careful and attentive move.
You are very fortunate to have such people on your staff - it was so obvious to us that they took tremendous pride in their work - not always easy to find in todayès service industry in my opinion.
Mario and Dawn are wonderful management people - very personable and really instilled confidence in me - I didnèt call another company for an estimate as I was SOLD ! We wish to thank you and your people and also to let you know that we will certainly recommend your company to any of our future friends who intend to move in the future.
I hope you have a very successful and profitable 2001 - you people deserve it!